- Managed end-to-end app development for SBS (national broadcaster) — Live Linear and VOD across Mobile, Web, and tvOS.
- Owned content onboarding: metadata, asset processing, and playout workflows via Amagi CloudPort for cloud-based linear channels.
- Scheduled and ran playout for multiple 24/7 linear channels and supported live event cutovers with seamless scheduled-to-live transitions.
- Coordinated 24/7 global headend delivery, selecting optimal transport (Zixi, HLS, RTMP) for reliability and broadcast quality.
- Designed an automated workflow to capture and distribute daily media assets — cutting manual effort and speeding ingest & archiving.
- Lead cross-functional teams (Engineering, Product, Operations, Support) to deliver customer-requested initiatives across gaming, media broadcasting, and OEM/reseller accounts — consistently hitting delivery timelines.
- Own a portfolio of 8+ enterprise clients simultaneously as primary project owner — multiple active projects per client, all driven to on-time delivery.
- Spearheaded a client-visibility initiative letting internal teams track CDN consumption by region and business unit — sharpening operational awareness and data-driven decisions.
- Led simultaneous onboardings of newly acquired CDN customers — seamless adoption, service continuity, and high customer satisfaction.
- Proactively surfaced project risk and delivery gaps, building mitigation plans for live events and ongoing engagements — virtual and in-person.
